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Police Department

Show All Answers

1. Where is the Kilgore Police Department located?

We are located at 909 North Kilgore Street on the Northwest corner of Kilgore Street and Highway 42.

2. What hours are the Kilgore Police Department open?

The Kilgore Police Department is in operation 24 hours a day, 7 days a week, including holidays. The business office is open Monday through Friday, 8 a.m. to 5 p.m, except for holidays. For specific information, contact the business office at 903-983-1559.

3. How can I contact the Kilgore Police Department?

In emergency situations, call 911. For non-emergency calls or general information, call 903-983-1559.

4. How do I hire an off-duty Police Officer for security?

Email Lt. Trae Portwood or call at 903-983-1559.

5. How do I make a complaint on a member of the Kilgore Police Department?

The citizens complaint form can be picked up from the front lobby at the Kilgore Police Department or visit the Kilgore Police Department Professional Standards page to download a form. After you have completed the form you will need to return it to the Kilgore Police Department. If you have questions about the complaint process you can find a brochure at the Kilgore Police Department, City Hall or on this website under the Professional Standards page.  If you have further questions you may email the police department, call at 903-983-1559 and ask for the Professional Standards Officer or mail to the:
Kilgore Police Department
Attention: Professional Standards Officer
P.O. Box 3066
Kilgore, TX 75663

6. How can I compliment or comment about a member of the Kilgore Police Department?

Email the office of the Chief of Police, call at 903-983-1559, or send a letter to:
Kilgore Police Department
Attention: Chief of Police
P.O. Box 3066
Kilgore, TX 75663

7. Where do I go to get my fingerprints taken in Kilgore, Texas?

UPDATE: We are currently only offering fingerprint services by appointment only.  Please call 903-983-1559 and ask to speak with the Jail Administrator to schedule an appointment.

The Kilgore Police Department does offer ink fingerprinting on Tuesday and Thursday from 9:30 a.m. to 11 a.m. There is a charge of $10 per card, and you are responsible for bringing your own fingerprint card(s) with you.

8. How do I submit an anonymous tip about drug activity in the area?

You can send an email to the narcotics team.  If you would like for us to contact you, please include your name and phone number.

9. How do I complain about congested traffic area(s) or careless driver(s) in my neighborhood?

You can contact the Kilgore Police Department at 903-983-1559 or email our traffic officer.

10. My neighbor has several cars in his yard that are not in running condition. Can anything be done about this?

Yes, you will need to contact our Code Enforcement Officer Justin Windham at 903-984-5081.

11. How do I complain about ongoing drug sales at a residence or business in Kilgore, Texas?

Please contact the DEA in Tyler, Texas at 903-579-2400 or the C.O.D.E. Unit in Longview, Texas at 903-759-9411.

12. How can I request a copy of a report of a crime or accident that occurred in Kilgore?

If you are involved in a vehicle accident, you should allow approximately 4 business days for the report to be entered into our system before trying to obtain a copy. There is a charge of $6 for all crash reports, which can be obtained in person at the Kilgore Police Department during business hours (Monday through Friday, 8 a.m. to 5 p.m.); cash or check only. You can also obtain a copy of your crash report online with a credit card.

Basic Information Requests

If you reported a crime, you may pick of a copy of the basic information of the offense report from the Kilgore Police Department during normal business hours. You will be asked to present a photo I.D. before the report is released to you. If you need additional information not included in the basic information, you will need to submit an Open Records Request.

Please Note: Certain circumstances may arise where a record could be deemed confidential by law, in which case, you will be asked to submit an open records request, and it will be referred to the Open Records Division of the Texas Attorney General's office for review.

Open Records Request

All other requests for copies of records will need to be obtained through an Open Records Request. Please allow 10 working days for us to respond. Please include the requestor's name, address and phone number. Be as specific as to the type of information requested. You may submit your request in writing to the Records Unit using one of the following methods:

• In person at:
  909 N Kilgore Street
  Kilgore, TX 75662
• By mail to:
  Kilgore Police Department
  Attention Records Unit
  P.O. Box 3066
  Kilgore, TX 75663
• By fax to 903-984-6019
• By emailing Police Records 

Documents concerning juvenile misconduct, sexual assaults, active investigations, etc. will be referred to the Open Records Division of the Texas Attorney General's Office.

Payments

Please note that we will not release any report(s) until we have received a cash or check payment.

13. How can I schedule a program for my organization, business, or school?

Email Assistant Chief Johnathan Gage or call at 903-983-1559.

14. How can I obtain information about an inmate(s) housed in the city jail?

Call 903-983-1559, listen to the prompts and select the option for jail, and someone will be able to help you. Please note that it takes approximately 30 minutes for an inmate to be processed and booked into the Kilgore City Jail after their arrest.

15. What is the law regarding Child Safety Seats?

A child under 8 years old, unless the child is taller than four feet nine inches, must be restrained in a child passenger safety seat in accordance with the manufacturer’s instructions. There are certain types of vehicles and situations exempted.

16. What is the law concerning fireworks in Kilgore?

The City of Kilgore ordinance currently does not allow for the shooting off of any fireworks within the city limits of Kilgore, Texas.

17. How can I find out how much my fine is for a traffic citation?

You can contact Kilgore Municipal Court at 903-988-4124.

18. Where do I locate information on city ordinances?

Please view the City Code for information on ordinances for the City of Kilgore.