If there is a leak, who is responsible for repairs?

The Water Department is responsible for the water main, the service line that goes from the main to the meter, the meter itself, and the meter box. The service line that goes from the meter to the house/building is the customer's responsibility. This includes the portion of the service line that may be inside the meter box. If the leak is on the service line from the meter to the house, you will need to contact a plumber to make the necessary repairs.

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1. Why is my water is cloudy/milky colored?
2. What is the hardness of our water?
3. Why does my water smell or taste dirty or musty?
4. Why does my water smell like bleach?
5. Why is my water sometimes discolored, and is it safe to drink?
6. Why is my water pressure so low?
7. What do I do if I think I have a leak?
8. Can my water meter be defective?
9. If there is a leak, who is responsible for repairs?