What is the hardness of our water?

Hardness is caused by the presence of mainly calcium and magnesium in the water. It is measured in either parts per million or grains per gallon. The City of Kilgore's water contains an average of about 40 parts per million (or about 2.3 grains per gallon) total hardness. This is considered moderately hard water. Hard water is more likely to cause a soap scum on fixtures.

It requires more soap to lather or foam. Soft water requires much less soap, but does not rinse off as readily. No softening is required for our water.

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1. Why is my water is cloudy/milky colored?
2. What is the hardness of our water?
3. Why does my water smell or taste dirty or musty?
4. Why does my water smell like bleach?
5. Why is my water sometimes discolored, and is it safe to drink?
6. Why is my water pressure so low?
7. What do I do if I think I have a leak?
8. Can my water meter be defective?
9. If there is a leak, who is responsible for repairs?