Human Resources

Human Resources Department Mission Statement

The Human Resources Department will provide quality services to the employees of the City of Kilgore.
These services will include:
  • Recruitment of qualified individuals.
  • Retention of valuable employees.
  • Training, development and education to promote individual success and increase overall value to the organization.
  • A safe and healthful working environment.
  • Inspiration and encouragement for a high level of employee morale through recognition, effective communication and constant feedback.
  • Resources for administering benefits, policies and procedures.

Human Resources Department Vision Statement

The Human Resources Department will achieve the highest quality of services through a team-work philosophy that is inspired by effective organizational skills, proactive efforts and maintaining a balance between professionalism and the ability to have fun.

Services Provided

The City of Kilgore's Human Resource Department performs a variety of general and confidential personnel functions for the City.  Human Resources manages the posting and application process for all employment opportunities that arise within the city and coordinates the review of applicants with the City Departments.  The Human Resource Department also offers ongoing support for current employees, to include:
  • Collection and evaluation of information for employment decision purposes.
  • Provision to applicants, employees and management of City policies, programs and procedures.
  • Assistance to employees with their insurance, retirement and other benefits.
  • Processing of all worker’s compensation claims.
  • Establishment of training and safety programs for employees.
  • Coordination of the filing of grievances and complaints.
  • Review of the compliance of personnel programs with established policies and procedures.

    Contact Information:

Michele Kincaid, IPMA-SCP

Human Resources Director


Office: 903-988-4103

Fax: 903-988-4103